Work Summary:

The Operations Manager at Wosom is responsible for overseeing and optimizing daily operations to enhance efficiency and productivity. This role involves coordinating various operational functions, streamlining workflows, and ensuring smooth execution across departments. The Operations Manager will play a critical role in maintaining quality standards, improving processes, and fostering collaboration to support company growth.

Key Responsibilities

Efficiency & Process Improvement

• Develop and implement strategies to improve operational efficiency.

• Identify bottlenecks and streamline processes to enhance productivity.

• Establish and enforce best practices and Standard Operating Procedures (SOPs).

Team Leadership & Collaboration

• Lead and mentor the operations team, promoting teamwork and continuous improvement.

• Align team members with organizational goals to drive efficiency and high performance.

• Work closely with Marketing, Sales, and IT to ensure smooth coordination.

Resource & Quality Management

• Oversee staffing, budgeting, and resource allocation to achieve operational targets.

• Monitor resource utilization to ensure cost-effective operations.

• Implement quality control processes to maintain high service and product standards.

Compliance & Security

• Ensure compliance with company policies, industry regulations, and safety standards.

• Establish security protocols for data privacy, especially in a remote work setup.

• Maintain a stable and secure work environment with strong internet security measures.

Required Qualifications

• Bachelor’s degree in Business Administration, Operations Management, or a related field.

• Proven experience in operations management or a leadership role.

• Strong problem-solving, organizational, and decision-making skills.

• Excellent communication and interpersonal abilities.

• Proficiency in process improvement methodologies.

Preferred Qualifications

• Master’s degree in Business Administration or a related field.

• Experience managing remote or distributed teams.

• Familiarity with e-commerce or online directory platforms.

Work Environment & Evaluation

• Remote work setup with a structured working schedule.

• Regular virtual meetings and team collaborations.

• Performance will be assessed based on key performance indicators (KPIs) related to operational efficiency, cost management, and team effectiveness.

What We Offer

• Highly competitive commission structure with unlimited earning potential.

• Opportunity for a long-term contract or partnership.

• Career growth opportunities in an innovative and fast-growing platform.

• Ongoing training in sales, marketing, and operations.

• A dynamic and collaborative work environment, with the flexibility of remote work under structured hours.

How to Apply

If you’re excited about this opportunity, send your CV to hr@wosom.com with the subject line: “Application – Operations Manager”

Please include a cover letter highlighting your experience, skills, and why you are the perfect fit for this role.

Shortlisted candidates will be invited for a face-to-face interview or a Zoom interview.